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Close News Section 04/25/2013 — Final Approval Emails
On April 11, 2013, the AFSP system was updated to send out Final Approval emails for all approved training requests. In some cases, candidates and providers will receive a Permission to Initiate Training email as well as the Final Approval email. A Permission to Initiate Training email is sent for some training requests once we have all necessary information, but before we have completed the security threat assessment. The Final Approval email indicates that the security threat assessment has been completed.

This change was implemented because a significant number of Providers requested it.
Close News Section 03/04/2013 — Reminder of Provider Responsibilities
All flight training providers are required to take a photo of the student when they arrive for training and upload it through the provider website. Providers are also required to mark each training request as Training Completed or Training Not Completed when the outcome of training event is clear.
Close News Section 11/08/2012 — Enhancements for Flight Training Providers

We have incorporated your feedback and addressed TSA’s internal compliance needs without making significant changes to the system’s content and functionality. These enhancements include:

Enhancements to graphical features:

  • Provider Registration Page/Wizard
  • Main Provider Page
  • Edit User Account Page
  • School Information Page
  • View Training Request and Take Action Page
  • View and Manage Agents Page
  • Updates to FAQ and Help Sections
  • Updates to What’s New and Legislation Page

Schools must identify a valid business address and phone number

  • Existing accounts will be required to provide a physical business address (P.O. boxes are not acceptable) and phone number where official documents are stored for audit purposes
  • This information will be required prior to continuing with any other actions within the system

Increase level of detail for training locations

  • Providers will need to enter the details for each training location where training may be conducted
  • For each training request, the Provider will be required to designate the training location when approving the request
  • The Provider may change the training location if needed following the approval
  • Candidates will not see the training location selected by the Provider

Providers Access to Multiple Schools

  • The provider administrator account and the agent account roles within the system can be assigned to multiple schools
  • Provider pages will allow the selection of a specific school or the capability to see results/details for all schools
  • The Customer Relations Team will manage requests when a provider needs account access to more than one school

Legislation Information

AFSP Legislation Guidelines

Welcome to the Transportation Security Administration's (TSA) Alien Flight Student Program website.

The mission of the Alien Flight Student Program is to ensure that Non-U.S. Citizen candidates seeking training at flight schools regulated by the Federal Aviation Administration (FAA) do not pose a threat to aviation or national security. This website contains the application for aliens seeking to train at FAA-regulated flight schools. Candidates are required to complete this application prior to beginning flight training in accordance with 49 U.S.C. 44939 and 49 CFR 1552.

Candidates seeking flight training fall into one of four categories. A brief explanation of the categories follows:

Category 1

Candidates who seek flight training in the operation of aircraft with a maximum certified takeoff weight greater than 12,500 pounds but do not fall into Category 2.

Category 2

Candidates who seek flight training in the operation of aircraft with a maximum certified takeoff weight greater than 12,500 pounds, and who:

  • Are employed by a foreign air carrier that operates under 14 CFR part 1546;
  • Have unescorted access authority to a secured area of an airport under U.S.C 44936(a)(1)(A)(ii), 49 CFR 1542.229;
  • Are a flight crew member who has successfully completed a criminal history records check in accordance with 49 CFR 1544.230; or
  • Hold an airman's certificate that is recognized by the FAA or appropriate US military agency, and that permits the candidate to operate a multi-engine aircraft that has a certificated takeoff weight of 12,500 pounds or more.

Category 3

  • Candidates who seek flight training in the operation of aircraft with a maximum certificated takeoff weight of 12,500 pounds or less for the following training events: a Single Engine Land (SEL) or initial airman's certificate, Instrument Rating, and Multi Engine land (MEL). Each of these training events requires a separate training request.

Category 4

  • Candidates who seek recurrent flight training for an aircraft with a maximum certified takeoff weight greater than 12,500 pounds, and who are current and qualified on the aircraft for which they are requesting training.

Further details on flight training candidate categories are available in the Alien Flight Student Program Interim Final Rule (Docket ID - 19147), which can be viewed at http://www.tsa.gov/assets/pdf/IFR_Alien_Pilot.pdf.

What is your next step?
  • If you are a flight training candidate who qualifies for Categories 1, 2, or 3, then proceed with the login steps below and begin filling in the TSA application.
    1. After you validate and submit your application for flight training, your flight training provider will be notified via email and required to validate or reject knowledge of your intent to receive flight training with them. If the flight training provider validates your request, you will receive e-mail notification and must submit payment via the AFSP website.
    2. Once TSA receives confirmation of your payment, you will receive e-mail notification with instructions on how to submit fingerprints.
    3. Candidates in Categories 1 and 2 are required to wait until approval from TSA before commencing training. You and the provider will both be notified when final approval to train is granted.
    4. Candidates in Category 3 may commence training upon payment of the application fee and acknowledgement of receipt of their fingerprints by TSA. You and the provider will both be notified once TSA receives the fingerprints and you have permission to initiate training.
  • If you are a flight training candidate who qualified for Category 4, please contact your flight school for further instructions.

if you should have questions throughout the application process please view the Frequently Asked Questions (FAQ) link or you can contact the Alien Flight Student Program Help Desk at AFSP.Help@dhs.gov or (571) 203-8470.

If you are an AFSP Candidate, and are in need of a new account on the system, please select the link in order to fill out an account request template.

If you already have an account on the system but forgot your password, please select the link in order to reset your password.

Legislation Addendum

49 U.S.C.44939 and 49 CFR Part 1552 prohibit a U.S. flight school from providing flight training to an alien unless the alien has submitted certain information to the Transportation Security Administration (TSA), and TSA has determined that the alien does not pose a threat to aviation or national security. Aliens who have been endorsed by the US Department of Defense (DOD) are exempt from the TSA security threat assessment. To verify that the alien has been endorsed by the U.S. DOD, a letter from the DOD attaché at the U.S. Embassy in the alien's country of residence must be presented to the Flight Training Provider. A DOD attaché must log in to the AFSP DOD website and submit the relevant training details. AFSP will issue the DOD endorsement letter to the Flight Training Provider

Frequently-Asked Questions

  1. General Frequently Asked Questions
  2. Login Frequently Asked Questions
  3. Candidate Frequently Asked Questions
  4. Payment Frequently Asked Questions
  5. Fingerprint Process Frequently Asked Questions

      1. What is the Alien Flight Student Program (AFSP)?

        The mission of the Alien Flight Student Program (AFSP) is to ensure that foreign students seeking training at flight schools regulated by the Federal Aviation Administration (FAA) do not pose a threat to aviation or national security. Section 612 of the Vision 100 - Century of Aviation Reauthorization Act (Public Law 108-176, December 12, 2003) prohibits flight schools regulated by the Federal Aviation Administration (FAA) from providing flight training to a foreign student unless the Secretary of Homeland Security first determines that the student does not pose a threat to aviation or national security. Vision 100 transferred responsibility for conducting security threat assessments for foreign students seeking flight training from the Department of Justice to the Department of Homeland Security. On September 20, 2004, the Transportation Security Administration (TSA) issued an interim final rule establishing the Alien Flight Student Program (AFSP).

        Legal notices are available on the Candidate and Provider menus. These include the notices about the Vision 100 - Century of Aviation Reauthorization Act, Paperwork Reduction Act, Information Verification, and Privacy and Security within the AFSP website.

        For more information, first review the Flight Training for Aliens and Other Designated Individuals; Security Awareness Training for Flight School Employees Interim Final Rule (IFR) 49 CFR 1552, which is at IFR_Alien_Pilot.pdf. Also review the rulemaking docket, which contains exemptions, interpretations, and other legal documents associated with the IFR. The rulemaking docket is available at http://www.regulations.gov. For the AFSP rulemaking docket, click on "Simple Search" and then enter the docket number for the AFSP rulemaking docket (19147) and click on "Search".

        If you have further questions regarding legal notices on AFSP policy, please send questions with all relevant details by e-mail to AFSP.Help@dhs.gov.

        Back to General Frequently Asked Questions

      2. Who must participate in the Alien Flight Student Program?

        Persons seeking flight training must submit a request if they are not citizens or nationals of the U.S. and:

        • They wish to receive flight training in the U.S. or its territories, regardless of whether training will lead to an FAA certificate or type rating; and/or
        • They wish to receive flight training from an FAA-certificated facility, provider, or instructor that could lead to an FAA rating whether in the U.S. or abroad.

        (NOTE-Certain exemptions to AFSP published in 2004 and 2005 are still in effect. To view those exemptions, please see When is a flight student exempt from the TSA security threat assessment? in the Candidate Frequently Asked Questions section.)

        Back to General Frequently Asked Questions

      3. What is the Alien Flight Student Program (AFSP) Process?

        Candidates must create an AFSP account and log into the AFSP Candidate Website www.flightschoolcandidates.gov to submit their background information and required documentation. The Candidate then submits Category 1-3 flight training request(s), and/or selects Flight Training Provider(s) to submit Category 4 training request(s) on their behalf. Once a training request has been submitted and successfully paid, the Candidate will then receive an email with detailed instructions on how to complete the application process. Each step must be completed before a Candidate advances to the next step. Once these items are completed, the AFSP performs a security threat assessment to determine whether the Candidate poses a threat to aviation or national security.

        Flight Training Providers log onto the AFSP website to enter flight training requests for Candidates who qualify for Category 4 processing. In addition, Providers may log onto the AFSP website to validate category 1-3 flight training requests, upload a photograph of a Candidate taken on the first day of flight training, and indicate whether a Candidate's training has been completed or not completed. Students must create their own AFSP accounts. Each Candidate may only create one account and may not share the account with other Candidates. Providers and employers may not submit a training request for Candidates in categories 1-3. Failure to follow these account procedures will result in delay of the training request.

        Back to General Frequently Asked Questions

      4. How does the Alien Flight Student Program (AFSP) communicate with Candidates and Flight Training Providers?

        The AFSP primarily communicates with Candidates and Flight Training Providers via e-mail. Please ensure that your e-mail address is valid and accurate. Candidates may change their e-mail address by logging onto the AFSP website, and selecting "Assistance" > "Change your Email Address" from the folders presented on the left task bar. Candidates may view all e-mails sent to their e-mail address by logging onto the AFSP website, and selecting "Assistance" > "View Your AFSP Emails" from the folders presented on the left task bar. Candidates should include their training request ID number when corresponding with the AFSP.

        Back to General Frequently Asked Questions

      5. How do Federal Aviation Administration (FAA) regulations relate to the Alien Flight Student Program (AFSP)?

        For questions related to FAA regulations and how they fit into the AFSP, please contact your Flight Training Provider or the FAA through your local Flight Standards District Office (FSDO).

        Back to General Frequently Asked Questions

      6. What is the best way to find assistance with the AFSP process?

        Business Hours: The AFSP Help Desk is available to assist you between the hours of 8AM and 5PM (0800-1700) EST Monday-Friday (except U.S. federal holidays or weather closures).

        So we can provide you with even better service, please follow these tips for contacting us:

        • Always check the resources on our website first for answers to your questions. We commonly receive questions that are already answered in our Frequently Asked Questions page https://www.flightschoolcandidates.gov/afsp_faq.htm) or in our Application Guide https://www.flightschoolcandidates.gov/student_help.htm). These comprehensive resources were designed by AFSP to answer the majority of the inquiries we receive and should be the first stop for anyone with questions about the AFSP.

          If you do need to contact the Help Desk, please either email (AFSP.help@dhs.gov) or call – not both. The staff will respond to your questions as soon as possible.

        • The AFSP Help Desk is a small but very busy team with a high volume of inquiries. Our goal is to provide you with high quality customer service from knowledgeable representatives. To reach this goal, we spend the day actively answering your phone calls, emails and voicemails and going the “extra mile” to answer your questions. Sometimes it may be difficult to reach us on the first ring, but if you leave a voicemail we do return your call the same business day, usually within a couple of hours. Emails and calls are answered on a first come first serve basis.

          • Email is the fastest and most efficient way to send most inquiries, from status checks to fingerprint inquiries or questions about the application. Email also provides you with written documentation of your correspondence with us. For inquiries which are particularly lengthy or complicated or require written documentation, we usually request that you email us the information anyway. Policy inquiries should be emailed to AFSP; we are generally unable to cover most policy inquiries via phone. Our email address is AFSP.Help@dhs.gov.

          • If you call and reach our voicemail system, please leave a message and we will return your call within a few hours on a first come first serve basis. Note: Calling repeatedly does not speed our response to your question and will delay our responses to your question and the questions of other candidates. The AFSP Help Desk is committed to returning your call during the same business day.

            When you leave a message, please speak clearly and slowly. Provide us with your name, phone number or email address, training request ID number if applicable, and a brief description of your question so we can return your call. Please note that if you call after 4:00 PM EST we may return your call the following business day. Our phone number is (571) 203-8470.

        Back to General Frequently Asked Questions


      1. How do I create and manage my AFSP account?

        To access the AFSP website, you must have a valid UserID and password.

        Flight School Candidates

        • To receive a UserID and password, go to the AFSP site, and click on the Candidate "New Account" link near the top of the login page. This will send you to a page where you can enter the appropriate information to create a new account.
          • ** When creating a new account, you must write the anglicized version of your name. AFSP will not accept special characters (e.g. ,',-,,) in the name fields. AFSP suggests using the machine readable zone at the bottom of most passports.

        • Once the account is created, you will receive two emails from AFSP, one with your UserID and another with a temporary password.

        Students must create their own AFSP accounts, through which they submit Category 1-3 flight training request(s), and/or select Flight Training Provider(s) to submit Category 4 training request(s) on their behalf. Each Candidate may only create one account and may not share the account with other Candidates. Providers and employers may not submit a training request for Candidates in categories 1-3. Failure to follow these account procedures will result in delay of the training request.

        Back to Login Frequently Asked Questions

      2. What are the Account Security Questions and why do I need to answer them?

        AFSP has designed a new process to improve the security and usability of this website, featuring the launch of our new Account Security Questions. This process is similar to the security features widely available on other government and business websites. All users must now answer 3 security questions and personalize their answers. This option is available to all users through their AFSP accounts, and also to new candidates when initially creating their AFSP account.

        Benefits of the New Security Questions:

        • Convenience: If you forget your login information and no longer have access to the email address on file, you can now change your email address online after correctly answering the security questions. Simply navigate to the AFSP home page and click on the link "I forgot my login information". After you have changed your email address, return to the "I forgot my login information" link to have your login information emailed to your new address. This gives you greater control and oversight over your own account, as previously only the AFSP Help Desk could change the email address.


        • Security: This extra layer of security will help prevent others from accessing your account. In order to change your email address and access your login information, you will be required to answer 3 security questions with the personalized answers that you will provide through your AFSP account. There is little chance that another person will know the answers to these questions, which makes the login process more secure.

        How Do I Update the Answers to My Security Questions?

        Candidates and FSDO's: After logging in to your AFSP account, go to the Assistance folder on the left hand-side of the first screen. Select "Update Your Security Question Answers" to change your answers.

        Providers: After logging into your AFSP account, go to the top of the screen and click on "Update Your Security Question Answers" to change your answers. Tip: Make sure to choose answers that you can remember easily. AFSP will not be able to supply these answers if you forget them.

        Back to Login Frequently Asked Questions

      3. What if I'm unable to log in?
        • Are you entering your UserID and password exactly as they appear in your confirmation email?

          UserID's and passwords are case sensitive; you must enter them exactly as they appear in the confirmation email. To ensure accuracy, it is advisable to copy and paste passwords from the email you receive directly into the login form. Ensure there are no leading or trailing spaces on your UserID or password.


        • Has your account been disabled?

          After three incorrect password entries, your UserID will be disabled for one hour. If you are still unable to log in after one hour, send an email to AFSP.Help@dhs.gov requesting that your account be re-activated.

        Back to Login Frequently Asked Questions

      4. I forgot my password and my account was locked, what should I do?

        Click on the I forgot my login information link near the top of the login page. This will take you to a page where you can request a new password to be emailed to you. This may take a few minutes. If you are still unable to log in after 24 hours, send an email to AFSP.Help@dhs.gov.

        After three incorrect password entries, your UserID will be disabled for one hour. If you are still unable to log in after one hour, send an email to AFSP.Help@dhs.gov requesting that your account be re-activated.

        Candidates should not create a second account.

        Back to Login Frequently Asked Questions

      5. What if I no longer have access to the email address on my AFSP account and therefore cannot request my login information?

        If you forget your login information and need to change the email address registered on your account, please visit the AFSP home page and select the link that says I forgot my login information. Then follow the instructions to click on "Change Email Address" and answer your personalized security questions.

        Important: If you have not yet provided personalized answers to your account security questions or have forgotten the answers, you must contact the Help Desk at AFSP.Help@dhs.gov to change your email address. In your email include your full name, date of birth, Passport number, and your new email address. The AFSP Help Desk will update your account information and you will receive a confirmation email once your email address has been changed.

        After updating your email address online, follow the instructions below to obtain your user ID and password.

        To Retrieve your Login Information:

        1. Return to the AFSP home page.
        2. Click on the I forgot my login information link below the login section.
        3. Follow instructions under "I Have Lost My Password or User ID" and enter your new email address.
        4. Your user ID and a new password will be sent to your new email address. Copy and paste the user ID and password directly into the login section.
        5. If you still have problems logging in, please visit the other Login Frequently Asked Questions.

          Back to Login Frequently Asked Questions

      6. How can I change my password?

        The first time you log in to the AFSP website, you will be asked to change the password that was assigned when your account was created. This action ensures that you are the only one with access to your password.

        After this first login, you can change your password at will using the Candidate "Change your Password" link on the AFSP Home Page. However, you will not be allowed to use a password that you have used before, and passwords must contain between 8 and 16 characters in length and include at least 1 (one) numeric character. Example: base4ball.

        If you have forgotten your password, select the I forgot my login information link on the login page to receive a new password by email. Once you change your password, you will need to log in to the AFSP website again using the new password.

        Back to Login Frequently Asked Questions

      7. What are the requirements for my new password?

        AFSP passwords must meet these rules:

        • Between 8 and 16 characters long.
        • At least one number or letter.
        • At least one special character ($, &, *, !, etc.)
        • Not the same as any of the 10 previously used passwords.

        Back to Login Frequently Asked Questions

      8. What if I still have problems with my password?

        Ensure that you are using the most recent system password sent to your email. If you still cannot access your account, enable "cookies" in your Internet Browser Settings. You will not be able to access the website if "cookies" are disabled. If you need to request a new password, please follow the instructions in Question 4 above to have a new one sent to you and then copy and paste it into the login section.

        Back to Login Frequently Asked Questions


      1. What category do I qualify for?

        Candidates seeking flight training are separated into one of four different categories. A brief explanation of the categories follows:

        • Category 1 - Candidates who seek flight training in the operation of aircraft with a maximum certificated takeoff weight (MTOW) greater than 12,500 pounds, but who do not fall into Category 2.

        • Category 2 - Candidates who seek flight training in the operation of aircraft with a maximum certificated takeoff weight (MTOW) greater than 12,500 pounds, and who:

          • Are employed by a foreign air carrier that operates under 14 CFR part 1546;
          • Have unescorted access authority to a secured area of an airport under U.S.C 44936(a)(1)(A)(ii),49 CFR 1542.229;
          • Are a flight crew member who has successfully completed a criminal history records check in accordance with 49 CFR 1544.230; or
          • Hold an airman's certificate that is recognized by the FAA or appropriate US military agency, with a type rating for a multi-engine aircraft that has a certificated takeoff weight of 12,500 pounds or more.

        • Category 3 - Candidates who seek flight training in the operation of aircraft with a maximum certificated takeoff weight of 12,500 pounds or less for the following training events:

          • Single Engine Land (SEL)
            -- Includes initial Airman's Certificate, including a private, recreational, or sport pilot certificate. If a private and/or commercial license is the candidate's initial FAA license, it is considered an initial airman's certificate and is not exempt.
          • Instrument Rating (IR)
          • Multi Engine Land (MEL)

          Each of these training events requires a separate training request. Clarification regarding Category 3 exemptions is covered in the next Frequently Asked Question.

        • Category 4 - Candidates who seek recurrent training in the operation of aircraft with a maximum certificated takeoff weight (MTOW) greater than 12,500 pounds, and are current and qualified on the aircraft for which they are requesting training. These training requests are submitted by the flight training providers -- Candidates need to "Select Providers for Recurrent Training" from the AFSP Candidate account.

        If you have further questions regarding your category, please contact your Flight Training Provider.

        Back to Candidate Frequently Asked Questions

      2. When is a flight student exempt from the TSA security threat assessment?
        There are currently six exemptions to the required TSA security threat assessment:

        • U.S. Citizens and Nationals are exempt from the TSA security threat assessment. Flight students must provide the flight school with one of the following options as proof of U.S. citizenship:

          • Valid, unexpired U.S. passport; or
          • Certified birth certificate AND government-issued photo ID; or
          • U.S naturalization certificate with raised seal AND government-issued photo ID; or
          • Certificate of U.S. citizenship with raised seal AND government-issued photo ID; or
          • (For federal or military employees only) Employer's official proof of U.S. citizenship AND federal- or military-issued photo ID, pursuant to a contract between the federal agency and the flight school. Please Note: Federal or military employees who are non-U.S. citizens are NOT exempt from TSA.

          This clarification is available on page 56332-56333 in the Interim Final Rule at IFR_Alien_Pilot.pdf.


        • Category 3 Clarification - For flight training in the operation of aircraft with a maximum certificated takeoff weight of 12,500 lbs. or less, Candidates must obtain AFSP approval for the following three training events:

          • Single Engine Land (SEL)
            -- Includes initial Airman's Certificate, including a private, recreational, or sport pilot certificate. If a private and/or commercial license is the candidate's initial FAA license, it is considered an initial airman's certificate and is not exempt.
          • Instrument Rating (IR)
          • Multi Engine Land (MEL)

          Each of these three events requires a separate training request.

          All other training events on aircraft with MTOW of 12,500 lbs. or less are exempt from AFSP regulations, including Commercial Pilot License (CPL), Airline Transport Pilot License (ATPL), and Certified Flight Instructor (CFI). These events are exempt only if the candidate holds an FAA stand-alone pilot certificate.

          This clarification is available at TSA-2004-19147-0337.pdf.

        • Category 3 Rotorcraft Requirements - Candidates who seek flight training in the operation of rotorcraft with a maximum certificated takeoff weight of 12,500 pounds or less are subject to the above Category 3 clarification. Candidates must obtain approval for the Single Engine Land (SEL) rating or initial license, Instrument Rating or Multi Engine Land (MEL) rating if the pilot does not hold a fixed-wing equivalent.

          This clarification is available at TSA-2004-19147-0337.pdf.

        • DOD Endorsements - Aliens who have been endorsed by the U.S. Department of Defense (DOD) are exempt from the TSA security threat assessment. To verify that the alien has been endorsed by the U.S. DOD, a letter from the DOD Attaché will be sent to the Provider via AFSP. The DOD attaché must log on to the AFSP DOD website and submit the relevant training information. AFSP will automatically send the letter to the Flight Training Provider and the DOD attaché for their records.

          This clarification is available on page 56328 in the Interim Final Rule at IFR_Alien_Pilot.pdf.

        • Ultralight Aircraft - Flight training in the operation of airships, balloons, and gliders are exempted from the TSA security threat assessment.

          This clarification is available at TSA-2004-19147-0324.pdf

        • Demonstration and familiarization flights - Demonstration flights for marketing purposes, and familiarization flights (also called "intro" or "discovery" flights) are also exempted from the TSA security threat assessment.
          This clarification is available on page 56329 in the Interim Final Rule at IFR_Alien_Pilot.pdf
        • These are documented exemptions to the TSA assessment through AFSP. If you do not see your situation described above, but believe that it may still qualify as an exemption, please send an email with a description of your situation to AFSP.Help@dhs.gov for review.

        Back to Candidate Frequently Asked Questions

      3. How do I create a category 1-3 training request?

        You must first have a UserID and password for this website. For questions regarding obtaining a UserID and password please visit the How do I create and manage my AFSP account? link under the Login Frequently Asked Questions section.

        There are two parts to a training request, the Candidate's identifying information and the details of the training request. Both must be completed to successfully submit a Category 1-3 training request. Students must create their own AFSP accounts, through which they submit a Category 1-3 training request. Each Candidate may only create one account and may not share the account with other Candidates. Providers and employers may not submit a training request for Candidates in categories 1-3. Failure to follow these account procedures will result in delay of the training request.

        The pages for your personal information are found under the "Part: 1 -- Candidate Information" folder after login. Please note that the name on the application must match the name found in the account information.

        The pages for the training request details are found under the "Part: 2 -- Request for Training" folder after login. These pages are only for candidates submitting Category 1-3 training requests. To avoid delays, Candidates should contact their intended Flight Training Providers for detailed information on the timing and content of the course prior to completing their training request. Candidates may only apply for one rating at a time (for Category 3: Single Engine Land (SEL) rating or an initial license of any type, Instrument Rating, and Multi Engine Land (MEL) rating) and training requests may not cover more than a one year period. Candidates must reapply for each rating.

        You may create several training requests (to the same or different flight training Providers or for different courses). Each request will be submitted under the same account; Candidates should not have more than one account.

        Back to Candidate Frequently Asked Questions

      4. What happens after I submit a category 1-3 training request?

        After you have created a training request and completed your biographical information in the application, you must submit the training request. Return to the home page, the first screen in your account, and click on the "Submit" icon located in the "Review Training Request" column. Once you have submitted the application the following steps will occur:

        1. After you submit your request for flight training, your Flight Training Provider will be notified via email and required to validate or reject your intent to receive flight training with them.
        2. If the Flight Training Provider validates your request, you will receive e-mail notification and must submit the $130 application fee via the AFSP website.
        3. If insufficient or erroneous information is supplied or additional information is required, you will be asked to correct the information and re-submit the training request.
        4. A security threat assessment will be conducted based on the information submitted on the website.
        5. Once your training request is submitted correctly and your documents are accepted, you will receive an email containing detailed fingerprint instructions. You must follow these instructions explicitly to avoid processing delays. Fingerprints submitted without the appropriate tracking numbers (included in the fingerprint instruction email) are invalid and the associated training request will be CANCELLED.
        6. Candidates in Categories 1 and 2 are required to wait until Permission to Initiate Training from AFSP, or until the applicable waiting period has expired, before commencing training. The waiting period for Category 1 is 30 calendar days after AFSP has received all of the required information, including fingerprints and the fee. The waiting period for Category 2 is 5 business days after AFSP has received all of the required information, including fingerprints and the fee. You and the Provider will both be notified when permission to train is granted.
        7. Candidates in Category 3 may begin training as soon as AFSP receives all the required information, including the Candidate' s passport, fingerprints, and fee. You and the Provider will both be notified once AFSP receives the fingerprints and you have permission to initiate training.
        8. You and the Flight Training Provider will be notified of any determination made regarding the training request.
        9. If you have further questions regarding the AFSP process, select the "Help" link on any page of the AFSP website.

          Back to Candidate Frequently Asked Questions

      5. How do I create a category 4 training request?

        The Candidate does not create the Category 4 training request. The Candidate provides their personal information, and then selects Flight Training Providers to submit Category 4 training requests on their behalf.

        You must first have a UserID and password for this website. For questions regarding obtaining a UserID and password please visit the "How do I create and manage my AFSP account?" link under the Login Frequently Asked Questions section.

        There are two parts to a Category 1-3 training request, the Candidate's identifying information and the details of the training request. Only the Candidate's identifying information must be filled out for a Category 4 training request. Students must create their own AFSP accounts, through which they provide their identifying information. Each candidate may only create one account and may not share the account with other Candidates.

        The pages for your personal information are found under the "Part 1 -- Candidate Information" folder after login. Please note that the name on the application must match the name found in the account information. These pages must be filled out before a Candidate can select Flight Training Providers to submit Category 4 training requests on their behalf. After filling out the "Candidate Information" pages, the Candidate then selects Flight Training Providers to submit Category 4 training requests on their behalf.

        Providers will be able to view the Candidate's name, employer, and type ratings, and can submit any number of Category 4 training requests on the behalf of the Candidate unless the Candidate later chooses to remove the Flight Training Provider from their account information.

        When a Candidate selects a Provider to submit a Category 4 training request on their behalf, the Provider will receive email notification.

        Back to Candidate Frequently Asked Questions

      6. What happens after a Provider submits a Category 4 training request on my behalf?

        After your Flight Training Provider creates and pays for a Category 4 training request on your behalf the following steps will occur:

        1. If insufficient or erroneous information is supplied or additional information is required, you will be asked to correct the information and re-submit the training request.
        2. A security threat assessment will be conducted based on the information submitted on the website.
        3. You will receive an email notification of documents accepted when the training request is submitted correctly and accepted by TSA. A final determination will be sent to you and the Flight Training Provider upon completion of the threat assessment.
        4. If you have further questions regarding the AFSP process, select the "Help" link on any page of the AFSP website.

          Back to Candidate Frequently Asked Questions

      7. What could delay my training request?

        Please follow these basic tips to ensure that your AFSP training request is not delayed:

        • Remember to check your email for AFSP updates and follow instructions carefully.
        • When uploading your passport, ensure the following information is visible: name, date of birth, photograph, passport number, issue date, and expiration date. If the passport has been granted an extension, please include all extension pages. Make sure all information is legible and clear on the uploaded document, and the photograph is clear. This may require uploading multiple images of a passport.
        • When uploading an airman's certificate, ensure the following information is visible: name, airman's certificate number, and all type ratings that are on the certificate. This may require uploading multiple images of an airman's certificate.

        Back to Candidate Frequently Asked Questions

      8. How do I pay for my Alien Flight Student Program (AFSP) training application?

        Category 1-3
        After you submit your AFSP training request application and your Provider validates it, we will send detailed payment instructions via email. At that time, you should login to your AFSP account at www.flightschoolcandidates.gov and pay the $130 processing fee. AFSP does not refund the $130 processing fee. As soon as we receive payment verification, vetting will begin on your application. Please ensure your application and training details are correct before you submit payment. Go to the top of the first screen under "Current Flight Training Applications" and find your training request ID number. Click on the green dollar icon ($). This link will take you to the pay.gov website, where you can pay with a credit card.

        Please note: Credit card payment is the ONLY way to pay for your application. AFSP cannot accept payment by wire transfer, through the mail, or over the phone. If you do not have a credit card, you may be able to make an arrangement with your Provider to submit payment. If you are having difficulty submitting payment, please visit the pay.gov website https://www.pay.gov/paygov/ or contact their customer support center via email at pay.gov.clev@clev.frb.org or by phone at 800-624-1373 or 216-579-2112. The AFSP Help Desk cannot provide assistance with payment issues.

        Category 4
        These training requests are directly paid when the training request is submitted by your Provider.

        Back to Candidate Frequently Asked Questions

      9. How long will it take to get an answer on my training request?

        There are factors that affect the amount of time between training request submission and response, including:

        • Response time of your Flight Training Provider
        • Accuracy and completeness of your training request
        • Nature of the request
        • Category of the Candidate

        In accordance with Section 612 of Vision 100 and the IFR, the AFSP conducts a threat assessment on Category 1 Candidates within 30 calendar days of receiving all of the required information, including fingerprints and the fee. The AFSP conducts a threat assessment on Category 2 Candidates within 5 business days of receiving all of the required information, including fingerprints and the fee.

        Category 3 Candidates may commence training after receiving the "Permission to Initiate Training/Fingerprint Receipt" e-mail, which AFSP issues upon receiving all required information (including fingerprints and the fee).

        In accordance with the Consolidated Security, Disaster Assistance, and Continuing Appropriations Act, 2009 (Appropriations Act of 2009), which amends 6 U.S.C. 469, Category 4 Candidates may commence training after receiving the "Permission to Initiate Training" e-mail, which AFSP issues upon completing the threat assessment.

        You may wish to submit your training request as soon as your plans are decided, in order to avoid delays (but not more than 180 days prior to the proposed training start date).

        Back to Candidate Frequently Asked Questions

      10. How can I find out the status of my training request and what does it mean?

        The Candidate training request status is available on the AFSP Candidate web site. Each training request the Candidate has entered into the system is listed in the Current Flight Training Applications section of the homepage after login.

        The following are descriptions of each status type:

        • Draft -
        • Category 1-3: Candidate has started to enter training request, but it has not yet been submitted. Next Step: Candidate (or Provider for Category 4) selects the "Submit" icon on the home page to submit the training request. Candidate may need to correct errors detected by the system prior to submission.
        • Category 4: N/A
        • Submitted -
        • Category 1-3: The training request has been fully submitted. Next Step (Category 1-3): Provider logs into website to validate or deny the training request. The training request is awaiting validation by the Provider.
        • Category 4: N/A
        • Provider Accepted -
        • Category 1-3: Provider accepted the Candidate's request. Next Step: Candidate pays the $130 AFSP fee online. Once the fee has been received by the AFSP, Candidate should stand by for a status update.
        • Category 4: Provider has created and paid for the training request on behalf of the Candidate. Next Step: Candidate should stand by for a status update.
        • Provider Rejected -
        • Category 1-3: Provider rejected the Candidate's request. Next Step: Candidate contacts the Provider to inquire about the training request. Provider Rejected does not mean that your training request was denied by the AFSP.
        • Category 4: N/A
        • Insufficient Information - The training request and/or account has incomplete or inaccurate information. Candidates should then carefully follow the email instructions given to edit and resubmit the training request. Category 1-3 training requests may require the Flight Training Provider to revalidate the updated information. However, the Candidate will NOT have to pay the fee again.
        • Documentation Accepted - This indicates that the Candidate's application, fee and documents have been successfully processed.
        • Category 1-3: If the Candidate has not submitted fingerprints to AFSP for a previous training request, the email will include fingerprint instructions. If the Candidate has fingerprints on file, AFSP will transfer them at this time.
        • Category 4: The Candidate and Provider should stand by for a status update.
        • Fingerprints Received - The AFSP has received the Candidate's fingerprints. Next Step: Category 1 Candidates - up to 30 calendar days to receive approval, Category 2 Candidates - up to 5 business days to receive approval, Category 3 and Category 4 Candidates will not receive this status. Category 3 Candidates will receive a "Permission to Train" email after fingerprints have processed.
        • Final Approval Granted - Candidate has been granted final approval for the training request. Next Step: Training must commence within 180 days of final approval.


        Back to Candidate Frequently Asked Questions

      11. What can I do if my training request was returned for insufficient information?

        If your training request contains incomplete or inaccurate information, you will receive an email notification from AFSP, and your training request will be set back to "Draft" status. Training requests can only be updated in "Draft" status. You may return to your AFSP account, select the training request for which you received the email notification and review the information you provided for its accuracy and completeness. Read your email notification carefully for instructions on how to correct your application. Then make any changes needed and resubmit your training request by clicking on the "Submit" icon located in the "Review Training Request" column on the home page. Please do not create a new application or delete or cancel your request; you will use the same training request ID number.

        On a resubmission, there is NO additional USD processing fee. The Flight Training Provider will be required to revalidate your request if you make any changes to the training details (this only applies to Category 1-3 training requests.) Training Details include training request course name, course description, aircraft type, or category. Any other changes made to your training request do NOT require provider revalidation.

        For further information on editing a specific field, select the "Help" link on any page of the AFSP website.

        If you continue to experience trouble updating your information, please contact AFSP.Help@dhs.gov or (571) 203-8470.

        Back to Candidate Frequently Asked Questions

      12. What guidelines should I follow to ensure that my document is legible?

        Important information for passport acceptance:

        • Picture should not be too dark or too light
        • Picture must show both eyes clearly
        • Ensure the picture is not too grainy
        • Picture should be, at minimum, near scanned quality
        • All information on the passport (number, names, dates, etc.) should be visible and legible

        Back to Candidate Frequently Asked Questions

      13. I was approved by the Department of Justice (DOJ) Flight Training Candidate Checks Program (FTCCP); do I have to go through AFSP?

        The AFSP requires Candidates to submit a training request for each instance of flight training. Although some Candidates have received Final Approval in the past through the DOJ's Flight Training Candidate Checks Program (FTCCP), they must submit a training request for approval of new training through the AFSP website.

        Please note that any UserID and password that was created for the FTCCP website will work on the AFSP website; you do not need to create a new account if you already have one from the FTCCP. However, fingerprints were not switched over from the FTCCP to the new program. You will need to be fingerprinted for the AFSP even if you were previously fingerprinted for the FTCCP.

        Back to Candidate Frequently Asked Questions

      14. What happens if I take flight training without having the proper visa?

        AFSP may cancel an applicant's flight training request if AFSP becomes aware the candidate is intending to take flight training without the appropriate immigration status. If you have questions about a cancelled request, you may call AFSP at (571) 203-8470.

        NOTE: Lawful Permanent Residents (LPRs) of the United States do not require a Visa.

        TSA is not a Visa issuing authority therefore AFSP cannot answer questions regarding Visas or I-20s. For Visa information please refer to the U.S. Department of State's Visa Travel Website: http://travel.state.gov/visa/visa_1750.html or visit www.usembassy.gov for U.S. embassy and consulate contact information.

        Back to Candidate Frequently Asked Questions

      15. What are some of the Common Errors when submitting a Training Request?

        Please review the following common errors that can delay your application when submitting a training request.

        1. Name does not match Passport EXACTLY.
          • If the Passport has initials then enter the initials instead of full names in STEP 1.
            • If you have initials on your Passport please enter in STEP 2 the Full Name.
          • Place all surnames from the Passport in the Last Name block.
          • Place all given names in the First/ Middle Name blocks.
        2. If your name is different on another document from what is on your Passport.
          • Add that name in STEP 2: Other Names
          • When entering a name in STEP 2: Other Names, you must enter the entire name.
        3. Citizenship may have more than one country.
          • At least one citizenship must start with the Date of Birth.
          • At least one citizenship must end with "Present".
        4. Height and Weight are in the wrong scale.
          • Use Inches or Centimeters.
          • Use Pounds or Kilograms.
          • Check to make sure you are using the correct scale.
        5. The VISA numbers are written incorrectly.
          • It is best to use the RED number in the lower right of the VISA.
          • The Control Number is ALL numbers- some zeros have slashes, some do not.
          • You may enter either number.
        6. The dates are copied incorrectly.
          • Please confirm all dates are correct.
        7. The Airman's Certificate type rating is missing.
          • Does not show on the document uploaded.
          • The section that has the type rating was not uploaded.
        8. The addresses are not the physical buildings where you lived.
          • Do not use a Post Box number.
          • Do not use the flight school or company address.
          • Please include a room number for apartments or hotels.

        If you would like to print the common errors please use the following link, Common Errors

        Back to Candidate Frequently Asked Questions


      1. How much does processing a Training Request cost?

        For a Category 1, Category 2, or Category 3 Training Request, the cost is US $130.00, paid through the Candidate's AFSP account.

        For a Category 4 Training Request, the cost is US $70.00, paid through the Provider's AFSP account.

        Back to Payment Frequently Asked Questions

      2. Who has to pay for the Training Request?

        For Category 1, Category 2 and Category 3 Training Requests, the Candidate must make payment after the provider has approved the Training Request.

        For Category 4, Providers will create the request for the Candidates, and will pay for the request after it has been created.

        Back to Payment Frequently Asked Questions

      3. How can Candidates pay for a Training Request?

        Credit card payment is the ONLY way to pay for your application. AFSP cannot accept payment by wire transfer, through the mail, or over the phone. If you do not have a credit card, you may be able to make an arrangement with your Provider to submit payment. If you are having difficulty submitting payment, please visit the pay.gov website https://www.pay.gov/paygov/ or contact their customer support center via email at pay.gov.clev@clev.frb.org or by phone at 800-624-1373 or 216-579-2112. The AFSP Help Desk cannot provide assistance with payment issues.

        Back to Payment Frequently Asked Questions

      4. How can Providers pay for a Training Request?

        Providers have two options to pay for training requests. When submitting a Category 4 Training Request, Providers are given the option to pay either by credit card or by an Automated Clearing House (ACH) payment option. The ACH payment option automatically debits a bank account, as chosen by the Provider, for the cost of the payments submitted.

        VERY IMPORTANT

        • Providers using the ACH option must first contact their financial institution to ensure ACH Direct Debit transactions are allowed.
        • ACH payments are only available through U.S. financial institutions.

        If you are having difficulty submitting payment, please visit the pay.gov website https://www.pay.gov/paygov/ or contact their customer support center via email at pay.gov.clev@clev.frb.org or by phone at 800-624-1373 or 216-579-2112. The AFSP Help Desk cannot provide assistance with payment issues.

        Back to Payment Frequently Asked Questions

      5. Can a Provider pay for multiple requests with one payment?

        For Category 4 Requests, Providers have the ability to create up to 12 training requests and pay for them all at once via their AFSP Provider account.

        Back to Payment Frequently Asked Questions

      6. How can a payment be made by credit card?

        In order to submit a credit card payment, you will create a Training Request as usual. For Categories 1-3, Providers must accept the training request submitted by the Candidate before the payment can be made.

        Please have your credit card ready when logging onto your AFSP account to make payment. When prompted, select the "Pay Now" icon from your AFSP account. You will be transferred to Pay.Gov to process the payment.

        Back to Payment Frequently Asked Questions

      7. What happens if my credit card payment doesn't go through?

        If the credit card payment for a training request fails 10 times, the training request is automatically cancelled.

        Payments for training requests are processed through a separate website. For questions or assistance regarding the training request payment, you will need to contact Pay.gov Customer Support:

        6:00 AM-8:00 PM (EST)
        800-624-1373 (Toll-Free, Option #2)
        216-579-2112 (Option #2)
        pay.gov.clev@clev.frb.org

        Back to Payment Frequently Asked Questions

      8. Can the name on the credit card/account be different than the name on the AFSP account?

        The payment can be made by a different individual than the person on the AFSP account and training request number. TSA will deny any training request paid with a lost or stolen credit card, and an investigation may be initiated.

        Back to Payment Frequently Asked Questions

      9. How can a payment be made by Automated Clearing House (ACH)?
        • ACH payments are only available to Flight Training Providers.
        • Providers using the ACH option must first contact their financial institution to ensure ACH Direct Debit transactions are allowed.
        • ACH payments are only available through U.S. financial institutions.

        In order to submit an ACH payment, Providers will create a Training Request as usual. Please have your account information for your financial institution ready when logging onto your AFSP account to make payment. When prompted, select the "Pay Now" icon from your AFSP account. You will be transferred to Pay.Gov to process the payment.

        Please note that in selecting the ACH Direct Debit option to pay for training requests as required by 49 C.F.R. 1552, the Provider is accepting the terms of use of the system and payment processing requirements. The Provider's financial institution must allow a company account to process ACH Direct Debit transactions in order for the payment to be processed successfully. Should the payment be rejected for invalid account number, routing number, insufficient funds, or ACH Transactions not authorized, all investigative actions will cease until payment is made in full. All banking fees will be the responsibility of the company making payment to the U.S. Department of Homeland Security/Transportation Security Administration and will not be reimbursed by the TSA.

        Additionally, if there is a need for a refund due for an ACH Direct Debit transaction and approved by the AFSP Program Office, the Provider accepts that the refund process may take up to 4 weeks. The refunds will be processed by a return check processed by the U.S. Treasury payable to the Provider's company and mailed to the company address as reported in Pay.Gov at the initial time of payment and that all background investigations will cease on the requested refund application.

        Back to Payment Frequently Asked Questions

      10. What happens if my Automated Clearing House (ACH) payment doesn't go through?
        • ACH payments are only available to Flight Training Providers.
        • Providers using the ACH option must first contact their financial institution to ensure ACH Direct Debit transactions are allowed.
        • ACH payments are only available through U.S. financial institutions.

        If the ACH payment is rejected by the financial institution, all associated training requests will be cancelled. The Provider AFSP account will be locked until acceptable payment has been received.

        Payments for training requests are processed through a separate website. For questions or assistance regarding the training request payment, you will need to contact Pay.gov Customer Support:

        6:00 AM-8:00 PM (EST)
        800-624-1373 (Toll-Free, Option #2)
        216-579-2112 (Option #2)
        Pay.gov.clev@clev.frb.org

        Back to Payment Frequently Asked Questions

      11. How can I get a receipt for my payment?

        When making the payment, there is an option through Pay.Gov to request an emailed invoice for your payment. In addition, AFSP sends the "Training Request Processing" email upon receipt of payment. If you need an additional copy of the invoice for your payment, please email TSA-Fees@dhs.gov or call (571) 227-2323. Please be prepared to provide your name, AFSP training request ID number, name on the Training Request (if different from the name on the payment), the date of the charge, and the type and last four digits of the credit card used.

        Back to Payment Frequently Asked Questions

      12. Can a payment be switched from one Training Request to a new Training Request?

        Unfortunately AFSP cannot transfer any payments from one request to another. Each Training Request will have to be paid for by going through the appropriate payment process.

        Back to Payment Frequently Asked Questions


      1. Are all Candidates required to have their fingerprints taken?

        Candidates applying for categories 1, 2, and 3 must be fingerprinted for the AFSP. Previous fingerprint submissions for the Flight Training Candidates Checks Program or any other programs are not accepted. Candidates must be fingerprinted by an AFSP-approved collector.

        Back to Fingerprint Frequently Asked Questions

      2. Are Candidates required to be fingerprinted after submitting a new training request?

        Candidates that have previously submitted fingerprints and received confirmation of fingerprint receipt for a prior AFSP training request are not required to submit fingerprints again. The AFSP will use the on file fingerprints for all the Candidate's subsequent training requests. If you do not receive the Fingerprint Receipt e-mail within seven days following the date of documentation accepted contact the Fingerprint Processing Center at (540) 604-9006 .

        If the fingerprints on file are no longer acceptable, the Candidate and the Provider will be e-mailed with updated fingerprint instructions and an explicit reason why reprints are required.

        Back to Fingerprint Frequently Asked Questions

      3. When can a Candidate get fingerprinted?

        The fingerprinting process should be initiated ONLY after the Candidate has paid for the AFSP training request, had the training request and documents accepted, and received the "Fingerprint Instruction" e-mail. Fingerprints collected prior to receiving the e-mail notification will result in fingerprint submission rejection and cancellation of the associated Training Request.

        Back to Fingerprint Frequently Asked Questions

      4. Why do I need to wait until after my training request and documents are accepted to be fingerprinted?

        By waiting until the Candidate reaches "Documentation Accepted" status, AFSP can ensure that the fingerprint instructions are totally accurate.

        Back to Fingerprint Frequently Asked Questions

      5. What happens if I get my fingerprints taken before I receive my Fingerprint Instructions email?

        Effective March 1, 2008, if a candidate submits/submitted fingerprints prior to receiving the official AFSP fingerprinting instructions, the fingerprints are invalid, the associated training request(s) will be cancelled, and refunds will NOT be granted. The fingerprints will not be applied to any current or future training request.

        Back to Fingerprint Frequently Asked Questions

      6. What can the Flight Training Provider do to assist the fingerprinting process?

        AFSP recommends that the Flight Training Provider coordinate with the Candidate to complete the fingerprint process. The Provider can assist in selecting the AFSP-approved fingerprint collector, and scheduling the appointment, and ensuring that the fingerprints are properly submitted. This helps to avoid delays in fingerprint processing.

        Back to Fingerprint Frequently Asked Questions

      7. Where can a Flight Training Provider locate authorized fingerprint collectors?

        The Provider must locate the nearest fingerprint collection location which may include several commercial U.S. Airports and U.S. Federal, State and Local Law Enforcement Agencies. More information about the fingerprint locations can be found by logging onto https://NATACS.aero/AFSP or by calling the National Air Transportation Association (NATA) at 1-800-788-3210.

        Back to Fingerprint Frequently Asked Questions

      8. Is there anywhere else the Candidate can have their fingerprints collected if there are no convenient locations on the NATA website?

        A Candidate can also get fingerprinted by, or under the supervision of, a U.S. Federal, State, or local Law Enforcement Agency. The following steps must be adhered to in order to ensure the validity of AFSP fingerprints when using a Law Enforcement Office (LEO).

        • The flight school is required to stock fingerprints cards (FD-258) and a traceable shipping label for shipment.
        • The flight school or student is responsible for finding and scheduling an appointment with any LEO. The LEO must have the means and desire to roll ink prints for this program.
        • A representative for the flight school MUST escort any and all students to the LEO and be present during the fingerprinting session. Students are not permitted to have this process initiated without a representative present.
        • The student must present the following to the officer prior to fingerprinting:
          1. A printed copy of the AFSP fingerprint instructions email;
          2. The student's passport (or Lawful Permanent Resident card or U.S. Driver's License, if the student is an asylee or refugee);
          3. If required by the fingerprint collection location 2 fingerprint cards and a pre-paid shipping envelope (traceable means only, such as FedEx, UPS Next Day, etc.) must also be brought.
        • Both cards will need to be completed in their entirety, and must be signed in the presence of the officer. Any prints not on FD-258 card stock will not be processed by the FPC.
        • Once the fingerprints have been collected, the officer must place the cards in the traceable mailing envelope and seal it. The LEO or Flight School Representative must submit the fingerprints to the Fingerprint Processing Center for fingerprint processing. No student can ever be in possession of the fingerprint cards after fingerprinting has taken place. If any unauthorized person is ever in possession of the completed fingerprint cards, the fingerprints will be rejected by TSA.
        • Back to Fingerprint Frequently Asked Questions

      9. Can a Candidate get fingerprinted overseas?

        Fingerprinting of Candidates in locations outside the U.S. cities is now available through an expanded partnership with NATA Compliance Services. For more information on approved locations in international cities, please see https://NATACS.aero/AFSP

        Back to Fingerprint Frequently Asked Questions

      10. What forms of identification does the Candidate need to bring to the fingerprint appointment?

        On the date of the Candidate's appointment, he/she should go to the fingerprint collection location to submit fingerprints. The Candidate must bring the following items to the fingerprints collection location. IF THE CANDIDATE DOES NOT BRING ALL OF THE FOLLOWING ITEMS, HE/SHE WILL NOT BE PERMITTED TO SUBMIT FINGERPRINTS:

        • A printed copy of the Fingerprint Instructions email;
        • The Candidate's passport or a Lawful Permanent Resident card or U.S. Driver's License (if asylee or refugee);
        • If required by the fingerprint collection location, the Candidate must bring fingerprints cards (2 are required) and a pre-paid shipping envelope (traceable means only, such as FedEx, UPS Next Day, etc.)

        Back to Fingerprint Frequently Asked Questions

      11. What fields are required to be completed on the fingerprint cards?

        All fields on the fingerprint cards must be completed in order for the submission to be accepted. More specific instructions for completing all fields on the fingerprint cards is available in the Fingerprint Instructions email that is sent to the Candidate.

        Back to Fingerprint Frequently Asked Questions

      12. What are the common reasons why fingerprint submissions are rejected?

        Fingerprint submissions collected from unauthorized collectors cannot be accepted by AFSP. Fingerprint cards that are received with incomplete or missing information will not be processed. Fields that are commonly missing information or are filled in illegibly include the following:

        • Candidate's Full Name
        • Candidate's Signature
        • Candidate's Date of Birth
        • Candidate's Place of Birth
        • User ID
        • Training Request Number
        • Student Identifier
        • Fingerprint Collector's Signature
        • Date fingerprinted

        Back to Fingerprint Frequently Asked Questions

      13. What can I do to avoid delays in my fingerprint processing?

        Tips for the AFSP fingerprinting process:

        1. The Candidate must receive their Fingerprint Instructions email before submitting fingerprints. Submitting fingerprints prior to receiving Fingerprint Instructions is a violation of AFSP policy and renders those prints invalid. The associated training request will be cancelled and the fingerprints will not be applied to any current or future training requests.
        2. The Candidate must print out the email with the Fingerprint Instructions and bring it to the fingerprint collector. Specific information must be included on the card to ensure proper handling and delivery to the proper clearinghouse.
        3. The fingerprint collector must follow proper procedure for collecting fingerprints. Common errors on the fingerprint cards that cause delays include:

          • Incomplete information is entered on the fingerprint card, i.e.: name, date of birth, address, or reference numbers,
          • Information is entered illegibly on the fingerprint card,
          • The User ID on the fingerprint card is incomplete, inaccurate, or illegible.

        4. Prints must be sent via "livescan" or registered mail. Traceable receipts should be kept for reference if print cards are mailed. If prints are submitted via "livescan" technology, all routing numbers included in the "Fingerprint Instructions" email must be entered correctly to ensure delivery.
        5. Fingerprints must be submitted by the fingerprint collector directly to the Fingerprint Processing Center for processing. If anyone else is ever in possession of the fingerprints, the fingerprints will be rejected by TSA.
        6. The Candidate or the Provider should follow up with the Fingerprint Processing Center for fingerprint processing at (540) 604-9006 after seven (7) business days have passed since submitting fingerprints. Please contact the Fingerprint Processing Center before you contact AFSP. Make sure you say the fingerprints were submitted for the Alien Flight Student Program (AFSP) and have the specifics about your fingerprint submission (i.e. training request number, who took the prints, the date printed, where the prints were taken, tracking information, live-scan or ink-rolled, etc.). Also, make note of who you spoke with at the Fingerprint Processing Center in case of any problems.
        7. The Fingerprint Processing Center and NATA are both referred to as fingerprint clearinghouses, but they are not the same entity. When you contact AFSP, please know with which "clearinghouse" you spoke. When you call the AFSP Help Desk about the status of your fingerprints, the more information you can provide, the easier and more efficiently we can locate and resolve any potential issues. The best option for checking on your fingerprint status is sending an email to AFSP with your training request number, who you spoke with at the Fingerprint Processing Center and what information they provided.

        Back to Fingerprint Frequently Asked Questions

AFSP Candidate Application Guide

This guide is designed to provide step-by step assistance to Candidates and Providers navigating the AFSP Flight Training Request Application process. It contains detailed, user-friendly instructions and tips to facilitate filling out the on-line application, choosing a category, sending documents, submitting the application and then checking the status of the training request. Simply click on the title of the section in which you are having difficulties. For help with this website, you can contact AFSP:

Please review the list of common errors made when submitting a training request: Common Errors PDF

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Step 1: Basic Information

Application Fields:

  • Candidate Name — The name should be listed as it appears on the Passport. * Exceptions: No punctuation or special characters should be included in the name fields. Hyphenated names should be written with a space instead of a hyphen. Suffixes and titles should not be included in the name fields, even if they appear on the Passport. You should only select a suffix from the drop down menu if a suffix appears on your passport (i.e. Junior, Senior).
  • Gender
  • Height (in inches or cm)
  • Weight (in lbs. or kgs.)
  • Date of Birth (exact or approximate)
  • Birth Country
  • Nationality
  • Eye Color
  • Hair Color

Step 2: Other Names

Candidates should provide any other names or aliases that they have used, or indicate that they have never used any other names. Any names listed on other documentation such as an airman's certificate or driver's license should be listed here if it does not match the name on the passport. If the name on the Passport include initials, the name should be written in Step 1 as it appears on the Passport and the full name should be written out in Step 2, including the name(s) represented by the initials.

Application Fields:

  • Full Name
  • Name Type — Birth Name, Maiden Name, Americanized Name, Legally Changed Name, Nickname, etc.
  • Start Date
  • End Date (Candidate may also choose "Current")

Step 3: Citizenship Information

The candidate is required to provide current and historical citizenship information. If the candidate holds or held citizenship in multiple countries, they must list each instance of citizenship. Candidates may create as many citizenship records as necessary.

Application Fields: (* denotes an optional field)

  • Country of Citizenship
  • Type (includes: Current, Dual, Historical) Only one citizenship record may be listed as "Current". Subsequent citizenship records should be listed as "Dual" or "Historical".
  • * Qualification for Citizenship (i.e. "Birth Country" or "Naturalization")
  • Start Date This is the date the Candidate became a citizen of the country listed. If they have been a citizen of the country listed since birth, the start date would be their birth date.
  • End Date Candidate may also choose "Current".

Step 4: Document Information

The Candidate is required to provide information regarding the following documents: their current and expired passports, and also airman's certificate(s), U.S. Visa(s) or Lawful Permanent Resident card, if applicable. They can also provide information regarding driver's licenses and any other documents they wish. While the Candidate should list all documents that they hold, they only need to have a current and valid passport to submit a training request. Note: Candidates with refugee or asylee status can submit a copy of their refugee or asylee documents and two forms of photo identification, such as a legal permanent resident card or driver's license, in lieu of a passport.

The Candidate can upload images of each document as the information is entered. While only the passport upload is required to submit any training requests, uploading an image of the other documents may expedite processing. If the Candidate has trouble uploading a document, they can follow this helpful guide.

Using the drop-down box at the bottom of the screen in Step 4, choose each document type and then select the "Add New Entry" button. The Candidate can add as many document entries as necessary.

Document Types (* denotes optional documents / fields)

Passport: Candidate must provide their current and expired passport information for all countries they have held passports, each as a separate RECORD. All candidates are required to list a current, unexpired passport in this section, and to upload an image of that passport.

NOTE: Candidates with refugee or asylee status should enter their "A" number in the passport number section and provide the date that they received refugee/asylee status, the Issuing Country and the City of Issuance. Refugees/asylees are required to submit a copy of their refugee or asylee documents and two forms of photo identification, such as a Lawful Permanent Resident card or U.S. Driver's License.

Application Fields: (* denotes an optional field)

  • Passport Type — options are: Regular, Diplomatic, Official or Refugee/Asylee Documentation
  • Passport #
  • Date Issued — select from calendar
  • Expiration Date — select from calendar
  • Status — options are: Current, Cancelled, Expired, Pending, Revoked, Suspended
  • Country of Issuance — select from drop-down menu
  • City of Issuance
  • Identification was issued outside the country of issuance. — select Yes or No. (For example, if it is a Chinese passport that was issued from a consulate outside of China, choose Yes).
  • Identification has been granted an extension — select Yes or No. Note: If the passport has been granted an extension, make sure to upload all extension pages.

Candidate may also upload image(s) to this Document Record.

* Airman's Certificate: This field is required for Candidates applying for Category 2, subcategory 1, and also for Candidates who fall under Category 4 (recurrent training on an aircraft with MTOW over 12,500 lbs.) The Candidate must also provide a copy of the airman's certificate indicating they hold a rating for an aircraft with MTOW over 12,500 lbs.

If the Candidate has an FAA Airman's Certificate, they should enter this information and select "United States of America" for the Country of Issuance. If the Candidate has a non-FAA Airman's Certificate, they should enter this information as a Foreign Based Airman's Certificate and select the appropriate country for the Country of Issuance.

Application Fields:

  • Airman's Certificate Type — options are:
    • (P A) Pilot Airline Transport Pilot
    • (P C) Pilot Commercial
    • (P P) Pilot Private
    • (P S) Pilot Student
    • (P T) Pilot Sport
    • (P V) Pilot Recreational
    • (Y X) Pilot (Foreign Based) Historic
    • (Y Y) Pilot (Foreign Based) Private
    • (Y Z) Pilot (Foreign Based) Commercial, or Flight Engineer
  • Airman's Certificate #
  • Date Issued — select from calendar
  • Country of Issuance — select from drop-down menu
  • Type Rating(s) — select from drop-down menu. If Candidate does not hold any specific ratings for aircraft over 12,500 lbs., select NONE as the rating. If the Candidate holds multiple type ratings for aircraft over 12,500 lbs., they can choose "Add" to list more than one rating.

Candidate may also upload image(s) to this Document Record. While only required for Category 2, subcategory 1 and Category 4 Training Requests, uploading an image may expedite the processing of all Training Requests.

* Visa: If Candidate has a U.S. Visa, please enter this information. Do not list visas for travel to non-U.S. countries.

Application Fields: (* denotes an optional field)

  • Visa Type — options are: A1, B1, B2, etc.
  • Visa #
  • Date Issued — select from calendar
  • Expiration Date — select from calendar
  • Status — options are: Current, Cancelled, Expired, Pending, Revoked, Suspended
  • Country of Residence when Issued — select from drop-down menu
  • SEVIS ID (for F1, J1 and M1 visas only)

Candidate may also upload image(s) to this Document Record. While not required, uploading an image may expedite the processing of Training Requests.

* Lawful Permanent Resident Card: If Candidate has a green card and is a U.S. lawful permanent resident, they can list this information here.

Application Fields: (* denotes an optional field)

  • A #
  • Date Issued — select from calendar
  • Expiration Date — select from calendar — if no expiration is listed on the card, list 20 years from today's date as the expiration date

Candidate may also upload image(s) to this Document Record. While not required, uploading an image may expedite the processing of Training Requests.

* Driver's License: Only list current Driver's License(s).

Application Fields:

  • Driver's License Type — Options are: Non-U.S. Driver's License, and U.S. State Driver's License, or International Driver's License
  • Country — select from drop-down box — this only appears if Non-U.S. Driver's License is selected for previous field
  • State — select from drop-down box (only appears if U.S. State Driver's License is selected for previous field)
  • Identification #
  • Date Issued — select from calendar
  • Expiration Date — select from calendar

Candidate may also upload image(s) to this Document Record. While not required, uploading an image may expedite the processing of Training Requests.

Editing and Deleting Document Entries in the "Document Information" Menu

If you save a document entry and need to edit or delete it, choose "Edit / Delete" for that entry. You can then edit the information in the entry and save the record, or delete the document entry altogether.

Step 5: Address Information

Please provide ALL U.S. or foreign residences/addresses held for over 30 days, for the past 5 years. There cannot be any time gaps in the address history. After entering an address, hit the "Save Record" button. Enter your next address and hit the "Save Record" button again. Candidates can add as many addresses as necessary. Each address should appear in a box on the top of the screen.

NOTE: Please include address apartment or room number when applicable.

Application Fields: (*denotes an optional field)

  • Type — (options are: Current or Historical). Only one address can be marked as Current in the Address Type field. All other addresses should be marked as Historical.
  • Start Date
  • End Date — If Candidate still lives at this address, select "Current".
  • Street Address — Include an address apartment or room number when applicable. P.O. Boxes are not an acceptable form of address. Candidates must use a physical address.
  • Country / Passport Authority
  • City
  • State / Province
  • * Zip / Postal Code
  • Phone Number — Include the country code for residences outside of the United States.

To enter another address, click on the "Save Record" button and enter the next address in the boxes provided. If you save an address and need to either edit or delete it, choose "Edit" for that address at the top of the page. You can then edit it or select "Delete Record".

Step 6: Employment

Candidate should provide information regarding their current employer. If they are currently unemployed, type the word "unemployed" in the Employer and Occupation fields. Candidates are not required to provide information on previous employers. If Candidate is unemployed, self-employed, or a student, please state this in the Employer and Occupation fields, and list contact information for someone who can verify that status.

Application Fields:

  • Occupation
  • Employer
  • Contact Name — Person who can verify Candidate's status
  • Employer Phone Number — Include country code for residences outside of the United States
  • Employer Email

Category 1–3 Training Requests: Candidates go to Step 7: Training Details.

Category 4 Training Requests: Candidates go to Select Providers for Recurrent Training.

A description of the different Categories is available at Step 8: Request Category.

Step 7: Training Details (Categories 1–3 only)

It is possible for a Candidate to have several active training requests at a given time. These requests may be for the same or different flight training providers. Each training request form will be processed separately; AFSP approval is valid only for the Provider listed in the application.

For Category 1–3 training requests, the Candidate is required to provide the following information for each flight training Provider and course they are attending. After entering the first flight training Provider, hit the "Save Record" button. If applicable, enter the next flight training Provider and select the "Save Record" button again. Candidates can add as many Providers as necessary. Each Provider will appear in a box on the top of the screen under "Saved Requests — Not yet submitted." For tips on navigating the "Saved Requests" menu, see "Editing and Deleting Training Requests from the 'Saved Requests' Menu" below.

Application Fields: (* denotes an optional field)

  • State — If your Provider is international, ask them which state to select.
  • Provider Name — If the Provider is not listed, they may not be registered yet. Please ask them to contact the AFSP Help Desk.
  • * Student Identification # from school — If the PROVIDER does not assign a Student ID # the Candidate should leave this field blank.
  • Course ID # — If the Provider does not assign a Course ID #, enter "101".
  • Class Name — select from drop-down box:
    • Training on aircraft with MTOW of 12,500 lbs. or less is Category 3.
    • Training on aircraft with MTOW over 12,500 lbs. is Category 1 or 2.
    If you choose "Category 1 or 2 Training Event," another field will appear. Enter the make and model of the aircraft on which you will train in this field, as well as the Aircraft Type field.
  • Aircraft Type — Must list specific aircraft including make and model. Category 3 requests can list more than one aircraft type for a specific training event.
  • Estimated Start Date
  • Estimated End Date

  • ** Be careful when selecting your Provider. Once a training request has been submitted you cannot change the Provider. If you submit a training request and later realize you will need to go through training with a different Provider, you will need to submit a new training request. AFSP will not grant refunds in these cases and will not transfer the initial payment to the second training request. **

    NOTE: Candidates must initiate training within 180 days of receiving permission to initiate training.
    Candidates must complete training within 365 days of receiving permission to initiate training.

Editing and Deleting Training Requests from the "Saved Requests" Menu

  • Editing a Training Request: If you save a training request application and need to either edit or delete it, choose "Edit" for that training request at the top of the page. You can then edit the information in the application.
  • Deleting a Training Request: If you would like to delete, or cancel, an application you have not paid for yet, select "Edit" for the training request you wish to delete. Then, select the "Delete Record" button.
  • The "Cancel" button will return you to the previous page without making any changes or deleting the record.

Step 8: Request Category (Categories 1–3 only)

In this section, the Candidate must select the category for which they qualify from Categories 1–3. Please see the "AFSP Category Information" section below for a description of Categories, including Category 4. If the Candidate selects a category for which they do not qualify, the AFSP will contact them via email. For each training request under Categories 1–3, there is a processing fee of $130 (USD) and the submission of fingerprints is required. If you have further questions regarding the AFSP Candidate Categories please view the Frequently Asked Questions section or contact AFSP Help Desk

AFSP Category Information

  • Category 1: For Candidates pursuing training in aircraft with a maximum certified takeoff weight (MTOW) of over 12,500 lbs. who do not qualify for Category 2. Category 1 is generally for pilots who do not have a type rating for ANY aircraft with MTOW over 12,500 lbs., and have never filled out a training request with the AFSP.
    NOTE: After the AFSP emails a Fingerprint Receipt to the Candidate, there is a wait period that may take up to 30 days.
  • Category 2: Candidates pursuing training in aircraft with a maximum certified takeoff weight (MTOW) of over 12,500 lbs. must choose one of the following subcategories
    NOTE: After the AFSP emails a Fingerprint Receipt to the Candidate, there is a wait period that may take up to 5 business days.
    1. Candidate holds an airman's certificate from a foreign country (or the U.S.) recognized by the FAA or a U.S. military agency.
      • This sub category is for Candidates who have either an FAA or foreign airman's certificate that is recognized by the FAA with a type rating for an aircraft with MTOW over 12,500 lbs.
    2. Candidate is employed by a foreign air carrier with a security program approved under the CFR.
      • This sub category is for Candidates who work for a foreign airline that is considered a Security Approved Foreign Air Carrier by the TSA. Candidate must list accurate contact information for their employer, as we will need to contact them to verify employment.
    3. Candidate has unescorted access to a secure airport area under the CFR.
      • This sub category is for Candidates who have a SIDA badge
    4. Candidate is a flight crew member with a criminal history check under the CFR.
      • This sub category is for Candidates who have submitted fingerprints to AFSP in the past.
  • Category 3: For Candidates pursuing training in aircraft with a maximum certified takeoff weight (MTOW) of 12,500 lbs. or less.
    Candidates are only required to obtain AFSP approval for the following training events:
    1. Single Engine Land (SEL)

      Includes initial Airman's Certificate, including a private, recreational, or sport pilot certificate. If a private and/or commercial license is the candidate's initial FAA license, it is considered an initial airman's certificate and is not exempt.

    2. Instrument Rating (IR)
    3. Multi Engine Land (MEL)

    Each of these training events requires a separate training request. All other training events on aircraft with MTOW of 12,500 lbs. or less are exempt from AFSP regulations, including Commercial Pilot License (CPL), Airline Transport Pilot License (ATPL), and Certified Flight Instructor (CFI.) These events are exempt only if the candidate holds an FAA stand-alone pilot certificate.

  • Category 4: Candidates pursuing RECURRENT training in aircraft with a maximum certified takeoff weight (MTOW) of over 12,500 lbs. These training requests are submitted by the flight training providers — Candidates need to 'Select Providers for Recurrent Training.'

Submitting the Training Request Application (Categories 1–3 only)

Once the Candidate has completed the training request application, they must return to the "Home" page, by clicking on the "Home" folder, and go to the "Current Flight Training Applications" section. To submit the training request, Candidate must select the "Submit" icon located in the "Review Training Request" column.

If the application contains errors:

  • Candidate must click on the links that describe the errors in order to correct them.
  • Once there are no errors in the training request, Candidate will see the option to "Submit Application" at the bottom of the screen.

If there are no errors or all errors have been corrected:

  • Candidate must read and then choose "I Agree" for the next three screens of legal documents before the training request is submitted.
  • Selecting "Submit" constitutes an electronic signature. The applicant is the only person who can legally choose "I Agree".

After the application is submitted, the Provider must review it. The AFSP will send payment instructions to the Candidate via email after the Provider acknowledges the training request.

Select Providers for Recurrent Training (Category 4 only)

Once the Candidate has completed the account information in Steps 1–6, they must select Providers for recurrent training. They can do this from the button on the bottom of the screen at Step 6: Employment, or from the button at the top of the screen at Home, or the folder on the left-hand side of the screen that says "Recurrent Training."

If the account information has problems:

  • Candidate must select the link to fix the stated problem.
  • Once there are no problems in the account information, Candidate will see the option to select providers to submit Category 4 training requests on their behalf.

If there are no problems or all problems have been corrected:

  • Candidate can enter:
    • Any part of the school's name, and/or
    • Select the state.
    The Candidate would then choose Search. Any schools matching the entered information will appear.
  • Candidate can then choose Add Provider for each additional Provider to submit Category 4 training requests on their behalf. Providers will be able to view the Candidate's name, employer, and type ratings, and submit any number of Category 4 requests for the Candidate.
  • The Provider will have access to continue submitting Category 4 training requests on the behalf of the Candidate, unless the Candidate later chooses to Remove Provider from the same Recurrent Training page.
  • When a Candidate selects a Provider to submit a Category 4 training request on their behalf, the Provider will receive email notification.

Training Request History: What Does the Status Indicate?

Candidates can view their training request status online. After logging in, each of the Candidate's training requests is shown in the "Current Flight Training Applications" section of the account at the top of the "Home" page. This information can also be found in the "Assistance" folder under "Request Status Report".

  • Draft: The Candidate has begun filling out the training application but has not yet submitted it.
    • The Candidate should login to the account, and click on the "Submit" icon located in the "Review Training Request" column.
    • The Candidate will then see any errors in the application. After correcting the errors they must go back to the home page, by clicking on the "Home" folder, and select "Submit" again.
    • If there are no errors, the Candidate must indicate "I Agree" to a series of legal statements before the application is fully submitted.
  • Submitted: The training request has been fully submitted and is awaiting review by the Provider.
    • The Provider logs into their account to accept or reject the training request. At this time, the Candidate may contact the Provider and ask them to review the training request application.
  • Provider Rejected: The Provider rejected the Candidate's request because there were mistakes in the application or the Provider did not recognize the Candidate's request.
    • The Candidate should then contact the Provider to inquire about the training request. "Provider Rejected" does not mean that the training request was denied by the AFSP.
  • Provider Accepted: The Provider has accepted the Candidate's training request.
    • Category 1–3: The Candidate receives payment instructions via email. The Candidate then submits payment through his or her account online. On the "Home" page at the top of the page the Candidate will find a green dollar icon that will disappear when they complete the payment.
    • Category 4: The training request has already been paid by the Provider as part of the "Provider Accepted" status update.
    • After the AFSP processes the fee, the Candidate and Provider receive notice via email that the training request is being processed.
  • Insufficient Information: The Candidate has submitted a training request with incomplete or inaccurate information. The application is now returned to "Draft" status and they must correct the application as requested and resubmit it in order to continue processing.
    • Candidates should carefully follow the instructions in the email to edit their account information and/or training request application.
    • After making the requested corrections,the Candidate must resubmit the application by going to their AFSP home page and selecting the "Submit" icon located in the "Review Training Request" column.
    • Categories 1–3: The training request may require the Flight Training Provider to revalidate the updated information. However, the Candidate will NOT have to pay the fee again.
  • Documentation Accepted:
    • Categories 1–3: This indicates that the Candidate's application, fee, and documents have been successfully received and AFSP is ready to process the fingerprints. If the Candidate has not had a training request approved previously, he or she will receive Fingerprint Instructions at this time. If the Candidate has been approved for flight training previously, he or she will receive notice that AFSP is transferring the fingerprints on record. In some cases, the fingerprints on file for a Candidate are no longer viable. If this is the case, the Candidate and the Provider will receive a separate email titled "Fingerprint Issues."
    • Category 4: You will receive an email notification of documents accepted when the training request is submitted correctly and accepted by TSA. A final determination will be sent to you and the Flight Training Provider upon completion of the threat assessment.
  • Fingerprint Receipt: Only Category 1 and 2 Candidates will receive this email, which indicates that the AFSP has received the Candidate's fingerprints.
    NOTE: A delivery tracking receipt does not constitute fingerprint confirmation — the only valid confirmation notice is the AFSP Fingerprint Receipt email.
    • Category 1 Candidates now enter the 30 day wait period for approval
    • Category 2 Candidates enter the 5 business day wait period
    • Category 3 Candidates will receive a "Permission to Initiate Training/Fingerprints Received" email message after the AFSP receives fingerprints and all other documents.
  • Final Approval Granted: The Candidate has been granted final approval for the training request.
    • Training must commence within 180 days of approval and finish within 365 days of approval.
  • Final Approval Rejected: The Candidate has been denied flight training by the AFSP.

AFSP Contact Information

for
AFSP Candidates

(571) 203-8470

Hours of Operation

Monday – Friday 8:00 AM – 5:00 PM (08:00 –17:00) Eastern Time.
We are closed on all U.S. Federal holidays.

E-mails may be sent at any time, and will be responded to during Help Desk hours.

If you reach our voicemail, please leave a message. We will return your call within a few hours.
If you leave a voicemail after business hours, we will return your call the next business day.


Help Desk Contact Information

for
AFSP Candidates

(571) 203-8470

Hours of Operation

Monday – Friday 8:00 AM – 5:00 PM (08:00 –17:00) Eastern Time.
We are closed on all U.S. Federal holidays.

E-mails may be sent at any time, and will be responded to during Help Desk hours.

If you reach our voicemail, please leave a message. We will return your call within a few hours.
If you leave a voicemail after business hours, we will return your call the next business day.